(Université de M'sila, 2019) عاشور, علوطي; سعدية, طيباوي
The current study dealt with the reality of strategic planning for
total quality management in higher education institutions from the point
of view of the faculty members.It aims to identify the clarity of the
strategic planning concept of TQM and the level of strategic planning for
TQM in the areas of strategic vision, strategic message, strategic
objectives, strategic analysis of the internal and external environment.The
study was applied to 52 professors (M / D) at Mohamed Boudiaf
University in M`sila during the second semester of the academic year
2017/2018. We have applied a questionnaire consisting of 50 items, after
verifying its validity and consistency, and we followed the descriptive
approach in data analysis. The study found the following results:
- The degree of clarity of the concept of strategic planning for total
quality management at the university is high.
- The level of strategic planning for total quality management in the field
of vision is high.
- The level of strategic planning for TQM in the field of message is high.
- The level of strategic planning for TQM in the field of goals is high.
- The level of strategic planning for total quality management in the field
of strategic analysis of the internal and external environment is high