The Role Of Reliability And Tangiblity In Increasing The Competitiveness Of Commercial Banks In Algeria - Case Study At Commercial Banks In Algeria

Simple item page
dc.contributor.authorBoubaya, Hacene
dc.contributor.authorAbdelhafi Houssam, Eddine
dc.date.accessioned2020-11-19T08:32:06Z
dc.date.available2020-11-19T08:32:06Z
dc.date.issued2020-11
dc.description.abstractThe aim of this study is to emphasize the important role of the reliability and tangibility dimension, which are considered to be one of the most important dimensions of the quality of the banking service in terms of impact and increase of competitiveness in Algerian commercial banks, by caring for the customer who is the most important and dynamic element in commercial banks, We tested reliability and tangibility by doing two hypothesis tests based on a questionnaire that was answered by 128 customers in several banks located in Algeria. Finally, we found that reliability, tangibility has a positive impact on the competitiveness of Algerian commercial banks.en_US
dc.identifier.urihttp://dspace.univ-msila.dz:8080//xmlui/handle/123456789/20709
dc.publisherUniversité de M'silaen_US
dc.subjectReliability ; Tangibility ; Customers ; Competitivenessen_US
dc.titleThe Role Of Reliability And Tangiblity In Increasing The Competitiveness Of Commercial Banks In Algeria - Case Study At Commercial Banks In Algeriaen_US
dc.typeArticleen_US

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
The role of reliability and tangiblity in increasing the competitiveness of commercial banks in Algeria - Case study at commercial banks in Algeria.pdf
Size:
519.56 KB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

العدد 25